I’m delighted to welcome Rosana Ardila as Program Manager for Mozilla Reps. Rosana has moved from the SUMO team where she has worked hard building up a strong community there. She helped build out contributor tools, a buddy program, and more to make it one of the strongest groups in Mozilla in terms of participation. Read how her former team holds her in high regard. Rosana has many skills apart from community building, including being able to speak six languages fluently which is a great asset in a global organisation like Mozilla.
Rosana’s role in Reps will be to help the program evolve to meet the new challenges that constantly arise at Mozilla. She will assist in defining strategies to grow and develop the program, including a robust leadership structure, and measure its impact on community health and organizational goals. For example for our 2014 goal of scaling our contributor base by 10x, Reps can have a crucial role in this. Rosana will also be hands-on in some day to day work ensuring that the processes and documentation we’ve put in place continue to serve effectively.
My role has evolved to oversee a few of the programs in Contributor Engagement (another post to follow on that), but I will still be working very closely with Rosana in Reps.
Oh, and Long Live The Queen! (fun)